Shipping Information

Tracking Your Order

After placing an order with ERGO DREAM, rest assured as we keep you updated every step of the way. You will receive a tracking number via email within 3 days of your order. If any issues arise with your tracking number or you need assistance, reach out to us at

Worldwide Shipping

We pride ourselves on our global reach. ERGO DREAM ships to various locations worldwide, ensuring that our premium products are accessible to customers everywhere. We offer a range of delivery options to suit your specific needs and ensure a swift, secure, and efficient delivery.

Customs Charges

Be informed that international orders may be subject to additional taxes or customs charges upon arrival in the destination country. These charges are the recipient's responsibility. We advise checking with your local authorities for specific import regulations and charges to avoid unexpected costs.

Delivery Times and Shipping Methods

We offer a variety of shipping methods to cater to your urgency and budget:

Standard Shipping:

Dispatched within 2-4 business days, delivered in 11-30 days.

Expedited Shipping:

Faster processing and delivery with added security features.

Priority Shipping:

The fastest option with added benefits and a 12-month warranty.


Delivery times vary based on location:

USA and Canada: 3-5 days
Australia, NZ & Oceania: 8-20 days
Europe & UK: 8-20 days
Latin America: 9-26 days
Other countries: 11-30 days

Note: External factors like customs clearance and weather conditions may affect actual delivery times.

Address Changes and Lost or Stolen Packages

Ensure your shipping address is accurate when placing your order. For corrections, contact us immediately. We are not liable for incorrect addresses but will assist where possible. If your package is lost or stolen, contact us for support, especially for priority and expedited shipping where a one-time free replacement is offered.

Contact Us

For additional information or inquiries regarding our shipping policies, feel free to contact our dedicated customer service team at We aim to provide a seamless and satisfying shopping experience, ensuring that the comfort and quality of ERGO DREAM products are delivered promptly to your doorstep.

Does this revised structure align with your expectations, or are there further adjustments needed?